Instant messenger ESP
It’s 5:53 pm and you’ve got a hot issue to resolve. You pull up your list of colleagues, double click the one you need an answer from and start typing your urgent message. A dozen keystrokes in and their window greys out - offline. What?!!
You double click them again only to be informed that they have gone on to other things, leaving you with the option for email. As if somehow they knew trouble was headed their way through the ether… instant message ESP.
March 21, 2008 at 5:38 pm
It is even worse when they’re “yellow” (away) and you can’t tell if they’re there….resisting the urge to pick up the phone and tell them to stop day dreaming (or as my Dad says, ‘put down the girls and call me!’
March 31, 2008 at 1:47 pm
preemptive status message strategy is a book unto itself.
My favorite status messages are “Confused” and “Thinking”